You must accept both our Terms & Conditions and our Privacy Policy before we can accept and process your order. You can do this using the tick box on our Checkout page.
As part of the ordering process, we must collect, process and store some of your personal data. We do this in accordance with the General Data Protection Regulation - GDPR - of the European Union, effective 25 May 2018.
We collect your name, billing address, delivery address, email address and phone number and what you have ordered.
We need this information to fulfil and despatch your order, to communicate with you and to resolve any problem that may arise. We keep your data on our secure server.
If you want your information deleted, we will delete it. However, you should understand that if we delete your data, we will not be able to communicate with you or resolve any problem.
We will not share your data with any individual, company or organisation, except in the following circumstances:
As part of the ordering process, you must provide your payment card data.
This information is collected via the WorldPay secure server and payment gateway. We do not see, record or save this data.
We send out our regular e-Newsletter about 10-12 times a year. It contains stories about our travels in Africa and news of our latest discoveries with pictures and links to our website. We'll also let you know about our World Textile Days and events, exhibitions and books that we think you'll find interesting.
You can sign up for our e-Newsletter either on our Signup page or as part of the Checkout process. In either case, you must tick a box to indicate your active consent to be signed up and must provide your name and email address.
We use MailChimp to manage our mailing list and when you sign up you must acknowledge that your name and email address will be transferred to MailChimp and processed according to their their Privacy Policy and Terms.
We will not share your data with any other individual, company or organisation and neither will MailChimp.
If you wish to update this information or if you wish to be removed from our e-Newsletter mailing list, there are two ways to do this:
Our website - like many others - uses small files called ‘cookies’ to help customise your experience. Cookies are stored by your web browser on your computer. They help us tailor our site to suit your needs, optimise our site's performance and allow us to process your shopping basket when you check out.
These cookies are deleted when you close your web browser. We do not use tracking cookies or third party cookies.
By using our website, you are agreeing with our Cookies Policy. If you prefer not to accept our policy, you can set your web browser to disable cookies. However, if you decide to refuse cookies from our website, some areas of the site will not be available to you - including online shopping. More about cookies: www.AboutCookies.org